Return & Refund Policy

Happy Products, Inc.

We want you to love your Flippy as much as we loved designing it. If for any reason you are not completely satisfied with your purchase, we offer a 30-day money-back guarantee. Your comfort and peace of mind are our top priorities.

1. Eligibility

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

2. Partial Refunds

There are certain situations where only partial refunds are granted (if applicable): Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

3. Refunds Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within 5-10 business days.

4. Late or Missing Refunds

If you have not received a refund yet, please follow these steps precisely:

  • 1 First check your bank account again.
  • 2 Then contact your credit card company; it may take some time before your refund is officially posted.
  • 3 Next, contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund, please contact us at hello@getflippy.com.

5. Sale Items

Only regular priced items may be refunded. Unfortunately, closeout sales are final and non-refundable. We do not run closeout sales often, but when we do, they are screaming deals.

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@getflippy.com and send your item to:

Happy Products, Inc. @ OAD
Attn: AJ
855 E Greg St
Sparks, NV 89431
United States

7. Return Shipping

The customer pays for initial return shipping. We will reimburse the costs if the return is due to our error. Mail your returns directly to our central logistics depot:

Happy Products, Inc. @ OAD
Attn: AJ
855 E Greg St
Sparks, NV 89431
United States

8. Questions?

We are here to help you get the most out of your Flippy experience. Reach out to us anytime at hello@getflippy.com.