Shipping Policy

getflippy

We work efficiently to ensure your Flippy tablet pillow arrives safely at your doorstep, pristine and uncompressed, ready to elevate your curated lifestyle experience.

Where We Ship

We currently ship orders within the United States directly through our official Amazon store and our official getflippy.com storefront. International shipping options and dynamic carrier calculations are also available globally at checkout.

Processing and Delivery

All orders are processed, quality-inspected, and shipped securely within 3-5 business days (Monday through Friday, excluding major holidays). Once shipped, you will instantly receive a confirmation email loaded with a custom tracking number.

Damaged or Defective Orders

We take immense care in full-size structural packaging, but if your item arrives compromised due to carrier handling, please contact us within 7 days of delivery at hello@getflippy.com with the following items:

  • 1 Your official getflippy order confirmation number.
  • 2 Clear, well-lit digital photos or video frames showing the specific damage.

Our premium support team will immediately review your submission details and arrange an expedited replacement shipment or a complete refund process as quickly as possible.

Need Logistics Help?

Our operational fulfillment teams monitor every single cargo milestone. If you experience any carrier delays, reach out to us at:

getflippy Fulfillment Division
Inquiry Link: hello@getflippy.com